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Accessibility policy

Last updated: 11 November 2026

The Arrangement aims to make this website usable by as many people as possible, including people who use assistive technology. Accessibility is an ongoing part of maintaining the site.

Using the website

The site is designed to adapt to different screen sizes. You can use browser zoom to enlarge content. We aim to provide clear headings, descriptive links, readable contrast, keyboard-operable navigation and text alternatives for meaningful images.

Our accessibility goal

We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as a reference for improvements. This website has not undergone a complete independent accessibility audit, and we do not claim that every part meets that standard.

Known limitations

Some portfolio images include embedded text and design details that are not fully reproduced in their alternative text. The LightField showreel uses a third-party Vimeo player. Captions, audio description and player accessibility depend on the supplied film and provider. If a portfolio example or film is inaccessible to you, contact us for an explanation or alternative format.

Help and feedback

Email lisa@thearrangement.london or call 07738 933232. Tell us which page or feature you need help with and the format or adjustment that would work for you. For a technical problem, your browser and assistive technology can be useful details. You do not need to provide medical information.

We will review your request, discuss a practical way to provide the information and agree a reasonable timescale. Feedback helps us prioritise improvements.

Review

We will revisit this policy as the site changes and issues are identified. Publishing this policy does not replace accessibility testing and improvements.

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